SPOC

What Does SPOC Mean?

SPOC means "Single Point Of Contact."

The abbreviation SPOC is a business term used with the meaning "Single Point Of Contact" to refer to a single person or team within a company who are designated as the point of contact for all incoming communications. The aim of having a SPOC is usually to avoid miscommunication between the company and customers, suppliers, and other external entities.

Of note, SPOC also stands for "Sex Professionals of Canada," a sex workers' rights group based in Toronto.

Summary of Key Points

"Single Point of Contact" is the most common definition for SPOC. It is particularly common in text related to business (especially project management) and job advertisements.
SPOC
Definition:Single Point of Contact
Type:Abbreviation
Guessability:
2: Quite easy to guess
Typical Users:
Adults and Teenagers

Image for SPOC

When I write SPOC, I mean this:

meaning of SPOC
A receptionist is usually the SPOC for visitors to a business.

More...

Examples of SPOC in Sentences

Here are examples of SPOC being used in conversations:
  • Nella: Do the SPOCs have a SPOC?
  • Rick: It depends how much you pay them.
    • (Here SPOC means both "Sex Professionals of Canada" and "Single Point Of Contact.")
  • Justin: I'd better ring round to tell them all it's cancelled.
  • Paul: Just ring Martin. He's the SPOC.

An Academic Look at SPOC

Whether used with the meaning "Sex Professionals of Canada" or "Single Point Of Contact," SPOC is an acronym (i.e., an abbreviation spoken like a word). Acronyms differ from initialism abbreviations, which are pronounced using their individual letters.

What Did We Say before Texting and Social Media?

The use of SPOC to mean "Single Point Of Contact" pre-dates the digital era.

Example of SPOC Used in a Text

SPOC
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See Also

FOA (First Of All) GDAY (Hello) PD (Public Domain)